This privacy policy sets out how Sentiers du Monde uses your information and our commitment to you when you use this website.
Sentiers du Monde understands the importance you place on your privacy and knows that earning the trust of its customers, suppliers and employees requires constant and sustained efforts. With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. We support Canada’s Personal Information Protection and Electronic Documents Act, which aims to ensure the protection of privacy.
Sentiers du monde has adopted a privacy statement in order to demonstrate that our organization is serious about protecting the privacy of its website users.
When Sentiers du monde asks you to provide certain personal information, please be assured that it will only be used in accordance with this privacy statement. Please be aware that no personal information about you is shared outside the organization (partners, advertisers, suppliers, etc.) unless you have given us explicit consent to do so.
Sentiers du monde may change this policy at any time by updating this page. Please check back periodically to ensure you are happy with any changes. This policy is effective as of February 15, 2021.
Information we collect
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
Last name
First name
Postal address and zip code
E-mail address
Telephone/fax number
Gender/Sex
Age/Date of birth
The information we collect is to target your needs and provide you with a better service, and in particular for the following reasons:
Record keeping
Improving our products and services
Sending promotional e-mails about new products, special offers or other information we think may be of interest to you, using the e-mail address you have provided.
Right of objection and withdrawal
At any time, you may exercise your right to object to or withdraw your personal information by refusing to allow your personal information to be used for certain purposes identified at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.
To exercise these rights, please contact us at
Les Sentiers du monde
1301 Cormier Street, Drummondville, Quebec J2C 6M1
Telephone: 1 800 661-5255
E-mail address: info@lessentiersdumonde.com
Website: www.lessentiersdumonde.com
Right of access
We are committed to granting a right of access and rectification to all persons concerned who wish to consult, modify or delete information concerning them.
To exercise these rights, please contact us at
Les Sentiers du monde
1301 Cormier Street, Drummondville, Quebec J2C 6M1
Telephone: 1 800 661-5255
E-mail address: info@lessentiersdumonde.com
Website: www.lessentiersdumonde.com
Safety
We have established a secure environment in which all your personal information that we collect is kept. Our staff is required to respect the confidentiality of your information.
We use the following measures:
Computer backup
Login/password
Firewalls
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Log files and cookies
In order to analyze various data and improve our services, we use traffic cookies. This data is deleted once our statistics have been collected.
In addition, these cookies help us to improve our site, its quality and to determine what our customers like and don’t like.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Feel free to modify your web browser preferences to decline cookies if you prefer. This will in no way affect your browsing experience on our site.
The information we collect consists mainly of the following:
Pages visited and requests
Time and day of connection
The use of such files enables us to:
improve service and provide a personalized welcome
Establish a personalized consumer profile
Track orders
Label
Our commitment to the protection of personal information meets the requirements of the Loi sur la protection des renseignements personnels.
Legislation
We are committed to complying with the legislative provisions set out in the Consumer Protection Act.