ADVANCE NOTICE OF SEARCHES AND RESERVATIONS COVID-19
As of December 1, 2021, any travel agency making a new request for searches and reservations for their customers must first ensure that all travelers who will be on file are advised of all the statements below concerning the context of COVID-19 travel.
Please note that this must be communicated to travelers before they begin to contact Sentiers du Monde – Voyage Bellevue, and all its representatives and receptives in Canada and around the world:
1. A warning from the Government of Canada asking Canadians to take special health precautions for all travel (level 3) is currently in effect in Canada and applies to all destinations. A warning to avoid all cruises (level 4) is still in effect. It is the traveler’s responsibility to stay informed at all times by consulting the Travel Reports and Warnings site – Voyage.gc.ca.
2. The traveler is solely responsible for knowing the entry and exit requirements of the countries visited or in transit, and for obtaining the necessary travel documents, vaccinations and tests for entry to and exit from the countries concerned. Please note that the government of the visited country may require proof of vaccination, a negative COVID-19 test (antigenic or PCR) or an official document to be presented to the relevant authorities, such as a “health pass”, in order to gain access to certain places and activities at destination, thus guaranteeing to the visited country that the traveler is adequately vaccinated.
It is the traveler’s responsibility to stay informed at all times by visiting https://www.iatatravelcentre.com/world.php.
3. To date, all travellers must have a minimum of 2 doses of a Health Canada-approved vaccine to travel outside the country. Note that there are currently also mandatory 14-day confinements upon arrival in many destinations, as well as upon return to Canada for travelers who do not have 2 vaccines licensed by Health Canada or the country visited. Note that there may be several other Covid-19 negative tests ($) (antigenic or PCR) to take before departure, but also at various times during the trip (airport(s) or land).
4. Upon return to Canada, the traveler must present a negative COVID-19 test (PCR mandatory) to be performed a maximum of 72 hours prior to return. In addition, all passengers returning to Canada must undergo a rapid test on arrival (free of charge). The test will be carried out at the airport, and the traveler will have to isolate himself until the results are obtained. Other measures for returning home remain exactly the same, i.e. full vaccination required for travel, Arrivecan, PCR test 72 hours before return, etc.
5. It is now possible to take a COVID-19 test at home ($) or by video-conference at destination ($), with a collection kit or a self-administered test kit performed during a telehealth session with Switch Health. For full details, visit https://www.switchhealth.ca/fr/partners/aeroplan/.
6. The context in which the services will be delivered (air transport, hotels, cruise lines and excursionists) and the procedures travelers will be required to follow (masks, vaccinations, health checks, etc.) are not yet known and may change over the coming weeks and months. By making the reservation, the traveler agrees to be subject to such changes and adjustments to mandatory procedures as may occur at any time prior to departure or during the trip.
7. During this period of constant change, itineraries on the land portions and various services to our packages may be modified, due to the COVID-19 context. Equivalent services will then be offered at destination.
8. Since the various receivers and air carriers each have cancellation and flexibility policies that may vary, it is the traveler’s responsibility to ensure that they are appropriate prior to booking. Please note that these policies may change prior to booking, without prior notice, depending on the evolution of the pandemic situation in the destination concerned.
Thank you
Management Updated: December 15, 2021
Health measures
Your health and safety are of paramount importance to us. Since the beginning of the health crisis, we have been working closely with our various service providers to put in place sanitary standards that will enable you to travel in complete safety. You will find below some of the measures put in place by our various service providers to ensure the protection of our travelers.
Air
Mandatory face masks at the airport and during flights for all employees and travelers;
Installation of hand disinfectant dispensers in airports;
Regular disinfection of frequently touched surfaces at check-in and boarding;
Taking the traveler’s temperature with a non-contact thermometer at check-in. Passengers may also be asked about their state of health before boarding;
Signage and floor markings to facilitate physical distancing;
Rear-to-front boarding, limiting the number of passengers crossing each other on board;
External disinfection of all hand baggage before boarding;
Thorough cleaning of frequently touched aircraft surfaces before each flight: toilets, belt buckles, seat controls, lighting and ventilation controls, armrests, shelves, entertainment system screens and surfaces, windows, flaps, overhead bin handles, headrest covers, etc.
Disinfection of aircraft interiors with electrostatic sprays before each flight;
Aircraft equipped with a HEPA filtration system that continuously renews cabin air and captures 99.9% of airborne particles;
Limited cabin service and suspension of duty-free service;
Distribution of pre-packaged meals and bottled water only;
Distribution of disposable personal care kits including disinfectant and wipes.
Tourist activities and tours
Hand sanitizer dispensers at several locations;
Regular disinfection of frequently touched surfaces;
Signage and floor markings to facilitate distancing;
Adapted visiting hours to reduce traffic.
Cruises
Improved screening protocol;
Reduced number of passengers on board;
Reduced number of participants per activity;
Abolition of self-service buffets and beverage stations;
Creation of an on-board public health position;
Disinfection of ships between cruises;
Improved filtration systems;
Continuous temperature monitoring of passengers and crew;
Increased sanitation measures;
Continuously cleaned embarkation terminals;
Online check-in and staggered boarding;
Enhanced medical measures;
Safe social distancing;
Health and sanitation protocols in destinations.
Destinations
Each country decides on its own health regulations in relation to Covid-19. These rules are regularly modified. For the latest entry restrictions imposed by countries in connection with COVID-19, please refer to the IATA website: https://www.iatatravelcentre.com/world.php. If necessary, contact your travel consultant to find out about the country’s entry restrictions and sanitary measures.
Accommodation
Frequent cleaning of public areas;
Hand sanitizers in public areas;
Limit the number of people in an elevator at any one time;
Disinfection of the most sensitive areas in rooms with certified products or steam;
Contactless arrival and departure with digital key in several establishments;
Employees trained to apply sanitary measures;
Temporary closure of training rooms, pools and spas.
Restaurants
Reduced capacity to maintain 2-metre distance between customers at all times;
Disposable napkins preferred;
Thorough disinfection of tables and cutlery after each customer;
Food distribution by staff only in buffets;
Contactless payment and electronic billing.
Updated December 1, 2021
COVID-19 policy
Your health and safety are important to us. That’s why we offer you the possibility of modifying your existing reservations according to newly established terms and conditions. The policy applies to packages booked before March 14, 2020 for travel scheduled by December 1, 2021.
All customers who have booked a package on any destination offered by Sentiers du Monde for travel scheduled by December 1, 2021 are authorized to change their travel dates only once. For customers who wish to cancel their reservation, please refer to the Terms and Conditions.
Changes to individual bookings can be made up to 14 days before departure. In the event of a price difference between the original booking and the new booking, customers will be required to pay the supplement. No refund will be given if the price of the new booking is lower than the original price. For requests to modify an existing reservation for all departures by December 1 and later, we invite you to contact us by e-mail at reservations@lessentiersdumonde.com.
Changes to group bookings can be made up to 14 days before departure, subject to certain conditions. For further information and requests to modify an existing booking, please write to us at reservations@lessentiersdumonde.com.
For all trips after December 1, 2021, please refer to the terms and conditions of the Sentiers du Monde 2021-2022 brochure. Should any changes be made to this new flexibility policy as a result of changes to COVID-19 or new government requirements, we will keep you informed of developments.
We apologize for any inconvenience beyond our control caused by the current exceptional situation.
The Pathwaysoftheworld team